Rayhub is committed to providing timely, professional, and comprehensive after-sales support to our global clients. No matter where you are, our technical team offers remote assistance, video guidance, and spare parts support to ensure your equipment runs smoothly.
2 year extended warranty (contact us)
Whenever there is any quality problem of the machine within 30 days,we can exchange it at any time.
All the maintenance expense within the guarantee period shall be borne by Rayhub;
If any problem occurs within five years, which affects normal use, Rayhub is responsible for solving it.
Our response times vary based on priority level:
For efficient resolution, please provide:
Yes, all feedback submissions receive a unique tracking number (e.g., RPCF-2023-XXXXX). You can:
The next generation of customized machine design are here to shape the future of aesthetic laser technology.
We combine 20+ years of experience with the latest advancements in AI and robotics to deliver OEM/ODM solutions that stand the test of time.